Auto Electrical & Mechanical Service Centre - Sydney

ExcellentHitech Automotive Centre4.6 Based on 279 reviews fromSee all reviewsBarbora MarcinkovaBarbora Marcinkova ★★★★★ I have been a loyal customer of Hitech Auto service for more than 5 years, and I have consistently been impressed with the level of service I receive. The team at Hitech Auto always goes the extra mile for me, no matter what the situation. Whether it's a late-night emergency or weekend service, they are always available to assist and guide me through the process. I am incredibly grateful for their patience, kindness, and ability to make me feel like part of their family. They truly take care of their customers.If you are in need of exceptional service, I highly recommend visiting Hitech Auto service. Once you experience their dedication and expertise, you won't want to go anywhere else. Thank you, Hitech Auto, for always taking care of me and easing my worries when my car breaks down.BarboraIngrid StutselIngrid Stutsel ★★★★★ A good mate recommended the guys at HiTech to service my lemon of a car. After a bad experience at the Honda Service Centre, I booked my car in for a service at HiTech.From the very beginning, I was so impressed with the communication and service I received. Both John and the ladies at the front desk were so helpful.They finished the service within 48 hours, phoned along the way to give me updates on the service, and even washed it for me! Honestly, the car has never driven better even after previously throwing thousands of dollars at it in the past at other service centres. My lemon is now a decent car to drive and I’m so stoked - could not be more appreciative of the service HiTech provides.Alex SitgesAlex Sitges ★★★★★ We left our campervan in great despair without an appointment. Thanks to the knowledge, professionalism and kindness of Gary , we were able to make our trip to Cairns come true. If someone can find the most difficult problem and fix it, that is Gary and his team. Highly recommended to anyone with electronic problems of any kind. Thank you so much. Richard and Alex from SpainTilmann RustTilmann Rust ★★★★★ Excellent knowledge and very efficient, and very trustworthy for many cars and problems I have presented with thereJASON SHIJASON SHI ★★★★★ I have not seen Gary for a long time, as a customer I have known him for more than ten years. Recently my car got problem, he answered, and help me with all his heart. His kindness, and willing to help never change! Their work is far more than the money. Best wishes!Josephine MarcJosephine Marc ★★★★★ Gary and John at Hitech are absolute legends! They go above and beyond in service. Hitech was highly recommend by an NRMA technician after I had been to a number of garages that did a real slap-dash job on my car. I’m so glad that I decided to go to their garage, they provide you with a thorough report of what urgently needs to be done and what might not be so urgent so you never feel pressured to do more than what you feel comfortable with, and they do their best to find replacement parts for you at the best price. Would highly recommend!王者顺成王者顺成 ★★★★★ I have been a customer of Hitech Automobile Centre for a few years. I remember in April 2021, I found something wrong with my grand Cherokee, I came to H.A.C for a repair and I explained the problems to John Liras. H.A.C checked my car very carefully and replaced the front low control arms as well a whole set of transfer box. Of course, H.A.C's quote was very reasonable. This time it's the electronic problems with my Jeep: tyre's sensor damage, wiring disconnection and the electronic system need to be upgraded. H.A.C's quote is transparent and cheap. H.A.C is able to deral with both mechanic and electronic problems with its hitech and Johm Liras is a trustful & reliable man.Remington WangNathan ClarkeNathan Clarke ★★★★★ Hitech Diesel Services: A Diesel Vehicle Owner's Ultimate Solution.If you are a diesel vehicle owner in search of unparalleled expertise and a service that truly delivers on what you pay for, look no further. The tale of my experience roughly 12 months ago with my Mazda 6 aptly illustrates the kind of quality and professionalism you can expect from this establishment.Upon encountering an issue with my Mazda 6, I initially sought the guidance of a local mechanic who, regretfully, suggested that I take my vehicle to the Mazda dealership. Subsequently, I followed this advice and made my way to the Mazda service center, only to be informed that there were no issues to be found. Frustration and confusion set in, and it was then that I decided to turn to Hitech.In stark contrast to the preceding disappointments, Hitech Diesel Services swiftly and competently identified and resolved the issue with my vehicle within a mere three-day period. Their proficiency and dedication to their craft were evident throughout the process. What's more, upon receiving my serviced vehicle, I was pleasantly surprised to find it not only repaired but also impeccably cleaned, a thoughtful and appreciated touch that speaks volumes about their commitment to their customers' satisfaction.One standout feature of Hitech is the personal touch offered by the owner, who goes out of their way to greet you and ensure that your experience is a positive one. This level of customer care sets them apart and fosters a sense of trust and reliability that is truly rare to come by.In sum, Hitech has undoubtedly proven itself as one of the finest mechanics I have ever had the pleasure of dealing with. For any diesel vehicle owner seeking a professional, efficient, and courteous service, I wholeheartedly recommend Hitech Diesel Services. They are a cut above the rest, and their dedication to ensuring that you receive what you paid for is second to none.I own two diesel vehicles, Mazda and a Nissan Qashqai which both are under the car of this Hitech.M CM C ★★★★★ Gary and the Hitech team diagnosed and repaired a tricky fault with a MAF sensor issue on my DMax that had caused it to go into limp mode. It took a few days to chase it but they eventually found and fixed the problem and then reset the injectors which had overcompensated due to the fault. Given the time spent finding the fault, the invoice was reasonable and I would recommend Hitech for any mechanical issues with your car.Candice NixCandice Nix ★★★★★ Excellent communication - always available to talk when issues arose. Went above and beyond to help.john mcbridejohn mcbride ★★★★★ Always do a good job for usEitan MeguidecheEitan Meguideche ★★★★★ Gary and the team at high-tech are legends , always honest and reliable -and always have a solution to any luxury car issues since I have taken my cars for services I have never gone to anyone else for 10 yrs ! Thanks so muchDanny !Antonio DAntonio D ★★★★★ Just fantastic service! My BMW went in for a service and diagnosis, the mechanics there are the most honest and reliable and honest price. They are also quite humourous, if you're in the area and need a service come here, recommend times 10thousand.Cito TravelCito Travel ★★★★★ The guys there were too helpful and nice ambient. Thanks for your timeAnthony NixAnthony Nix ★★★★★ I had Garry re tune my land cruiser as it was originally done incorrectly by another companyHe did an amazing job and and his whole team were so helpI highly recommend this very professional companyThe cruiser is now the best it’s ever been with more consistent power and way better fuel economy!!ThanksZaliha Hanna-IdrisZaliha Hanna-Idris ★★★★★ They were the most helpful and knowledgeable team! Anthony and Gary honestly were the best! Thank you so much! Gold Star service!Fiona BlackFiona Black ★★★★★ Exemplary, thorough and high quality service. Hitech employees take pride in their work and the car came back that clean someone thought I bought a new one🤣Heidi King (HK)Heidi King (HK) ★★★★★ Great people - great servicekym vaitiekuskym vaitiekus ★★★★★ Fantastic service. Professional team.Jimmy StojanovskiJimmy Stojanovski ★★★★★ Brilliant serviceSam “SummerTime Sam”Sam “SummerTime Sam” ★★★★☆ FairDieter PollnerDieter Pollner ★★★★★ Friendly, well organized and quick.Ralph StanfordRalph Stanford ★★★★★ John at Hi-Tech knows his stuff and fixed up a suspension/shock absorber problem that another place had completely missed. Was a moderately serious problem too. He took a lot of trouble to find the right shocks for my car. Great work.KevinKevin ★★★★★ Best mechanic I know. Gary and his team diagnosed and repaired my ford territory and it is now back on the road normally and safely. Thanks a lot for their help, they are extremely professional. if my friends' car is having trouble, I would definitely recommend this automotive centre. They are super goodoscar ngoscar ng ★★★★★ Great service!Henrik TivedHenrik Tived ★★★★★ Great helpful and friendly service, been able to solve issues that others couldn’tJim KJim K ★★★★★ Beyond Great workGeorge CramerGeorge Cramer ★★★★★ Great service!Rustam SandhuRustam Sandhu ★★★★★ Highest qualified mechanics I know! Helped fix my fathers car which multiple other mechanics could not after charging thousands of dollars (including those that ‘specialise’ in luxury cars).Gary and the team went out of their way to properly diagnose and repair the issue so it would be permanently resolved. Best part was they did it all for a genuine price as well!We need more mechanics like this who actually care about their customer and do NOT take advantage of the situation.Keep up the great work guys!Geoff LubyGeoff Luby ★★★★★ I just want to do a shoutout to Garry the owner of HiTech Automotive. I had my car tuned & front brakes done there yesterday. I have to say it is one of the most well run and organized automotive businesses I have had the pleasure to use. Right from the front desk reception and admin ladies through to the pleasure of picking my car up they were all extremely professional and courteous. I couldn’t be happier and I definitely would highly recommend their service!Martin LogarMartin Logar ★★★★★ The purpose of this 5 star review for Hitech Automotive Centre & its proprietor Gary Papapetros, is to communicate to any Sydneysider why his business provides unrivalled customer focused service that cannot be found anywhere else in the automotive industry.What Gary has developed in Hitech Automotive Centre is like the 'Amazon' of mechanic workshops. Like Jeff Bezos, Gary has systematically identified every 'pain point' in the customer experience journey and addressed it with his bespoke and intelligently planned workshop layout and his carefully selected team that understand his philosophy 'Our business model is based on a customer comes first approach'.What is even more commendable about Gary's methodology is the 'workplace culture' he has engineered. From the moment you arrive at front reception you immediately realise that for his staff Hitech Automotive Centre represents a 'family'. His staff want to be there, they are fulfilled by the value they provide to his business & therefore have the right environment to effectively provide consistent 5 star customer service time after time. From Micheline & Gina at front reception to foreman John, to name just a few- there has been complete attention to detail from start to finish on every visit, year after year, with only ever increasing standards of impeccable customer service. And believe me, I am a fussy customer when it comes to my vintage car collection!We are a corporate client with multiple vehicles in our fleet- ranging from early 90s modern classics to current model new dealer stock. There is nothing that Hitech Automotive Centre is not setup to handle- Gary has spared no expense in investing all the latest technology and tools, whilst retaining the experience and 'enthusiast know how' to service new & old, budget to exotic cars.I would like to conclude my review by just giving an example of the kind of 'above and beyond' lengths Gary went to for me as a client- when it most certainly was not required.Yesterday evening(Sunday) I dropped off a friend at Sydney airport. While parking, it became clear something was not right with the electrical charging system of my 1990 BMW E31 850i- and of course upon returning the V12 would not crank, the 30 year old alternator had failed. Better here than on the M5 right! After having BMW Roadside Assistance jump start the car, 'shepherd' me out of the parking & guide me to a quiet street off O'Riordan- I phoned Hitech Automotive Centre 'VIP Club' even though I was not a member. Remarkably my call was diverted to Gary's mobile- now just remember, this was at 8:18pm, on a weekend. Gary not only picked up, but continued to take multiple calls from me until almost 9pm, until BMW Roadside Assistance had delivered me to Hitech Automotive Centre's front door. Now just remember, not once during my phonecalls did Gary ever once say he did not have the time for this on his Sunday evening with his family- not once, even though he would have been perfectly entitled to. But this is not even the end- Gary personally came in at 5:30am Monday morning, even though he normally does not come in on Mondays, to personally take my keys out of their secure lock box and bring my 850i in, put it up on a hoist & brief the team for when they would arrive on how best to get my car back on the road.I do not mean this with any disrespect, but there is not a business owner in the Sydney motor trade alive today, not one, who would have selflessly gone 'above and beyond' like Hitech Automotive Centre's Gary Papapetros did in this instance.Gary is both a business man and decent human being, devoid of any ego, full of generosity of spirit towards his many customers- big or small, you get the same Gary and the same high quality of customer service. What he has built in Hitech Automotive Centre, is a benchmark of excellence in the automotive industry that most 'come and go' independent mechanics, let alone established Dealerships, have failed to come close to realising.Patrick MartinPatrick Martin ★★★★☆ Good mechanics, still they didn't find the issue as they fixed the problemGeorge LucogluGeorge Lucoglu ★★★★★ Highly recommended, there experience and diagnosis can’t be matched Gary and the staff are very experienced. Got my Colorado gearbox rebuilt serviced and tuned couldn’t be happier.Manura De SilvaManura De Silva ★★★★★ Professional technicians who actually know what they are doing. I have been a customer for a long time and have had to take my cars for a check up and repairs and they have always been reliable.George MoraitisGeorge Moraitis ★★★★★ Thank you to Gary and the team for looking after me. Highly recommendChar HChar H ★★★★★ HiTech are wonderful. Fixed issues with my car that other mechanics could not. Service is outstanding. Efficient, high quality operators who know what they are doing. Well done and thank you HiTech.Steven KaroutzosSteven Karoutzos ★★★★★ Garry was extremely switched on and knew exactly what tune I needed for my vehicle he was very friendly and pleasure to deal with I highly recommend hi tec automotive to anyone. 👌Angelina BaerAngelina Baer ★★★★★ I had a fantastic experience visiting the Hitech Automotive Centre. The team has deep industry knowledge in auto electrical and mechanical services and high-level technical expertise. Existing and prospective customers can ensure a quick turnaround for service and outstanding job execution. I will be returning for future automotive servicing needs. Thank you Gary, for all your support. - Paul BaerAli MouradAli Mourad ★★★★★ Gary is a well informed auto technician.Honest and straight to the point customer service.Thank you gary for your technical support.js_loader

Sydney's leading

AUTO REPAIR & SERVICE CENTRE

Established for over 30 years, Hitech Auto provides a large number of auto repair services to both the general public and the entire automotive trade throughout Sydney.

Our brand new state-of-the-art service centre focuses on the repair of all European, American, Asian and local vehicle make and models.

Recognised as one of the leading engine diagnostic centres in NSW, our services are used by most Sydney car dealerships as well as major insurance companies.

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VIP CLUB

by Hitech

Emergency fuel

Emergency fuel

Flat tire change

Flat tire change

Towing

Towing

Emergency accomodation

Emergency accomodation

Free jump start

Free jump start

Your One stop

AUTOMOTIVE CENTRE

Our integrity and attention to detail are just part of what we do on a daily basis. Being a family owned business it was our genuine dedication to service excellence that has seen the business grow from strength to strength.

ELECTRICAL

We are proud to be one of the biggest and most trusted names for all auto electrical services and repairs in Sydney. Invested in the largest amount of the new computer diagnostic scanners to suit every vehicle no matter what the age, make or model.

MECHANICAL

With our trained first class mechanics technicians, we possess a wealth of knowledge and experience across the European, japanase and American brands whilst producing a level of customer service and satisfaction that is second to none.

SERVICES

THANKS TO NEW LAWS MADE BY THE DEPARTMENT OF FAIR TRADING, YOU NO LONGER HAVE TO USE A MAIN DEALERSHIP FOR SERVICING YOUR VEHICLE WHILST ITS STILL UNDER ITS NEW CAR WARRANTY. SERVICING YOUR CAR AT HITECH WILL NOT EFFECT YOUR MANUFACTURERS WARRANTY AND WILL SAVE YOU MONEY.

Part of

Hitech group

PERFORMANCE TUNING

Part of Hitech group specialised in diesel performance remap. With over 10 years of experience and state-of-art dyno performance room, they are leading the Diesel Tuning market in NSW.
DTA remap improve power, torque and fuel economy without compromise the engine or other parts.

DPF-logo-black

PROFESSIONAL CLEANING

A DPF (Diesel Particulate Filter) is fitted by law in every late Diesel vehicle in Australia. Its job is to trap the particles that are caused by the compression-ignition combustion process.

At the same time it gradually get clogged with the soot that it traps, especially on vehicle driven mostly for short routes.

When a DPF get clogged the vehicle doesn’t run properly and it needs to be cleaned.

Repair & Service

ANY CAR MAKES AND MODEL